The Maintenance Technician conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
- Provide training to other technicians as needed and/or directed.
- Provide assistance to other technicians at other properties.
- Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
- Become familiar with property. Know location of equipment, types of equipment, major property components, contracted work, personnel, etc.
- Control use of parts. Provide quality workmanship and maintain inventory of frequency used parts.
- Maintain stock rooms, maintenance workshops and offices.
- Comply with policy for keys, master keys, apartment common area keys.
- Follow reporting procedures.
Resident Service and Retention
- Perform all resident requests for service promptly and efficiently.
- Promote goodwill among prospects, residents, employees, contractors.
- Comply with policy regarding entering occupied apartments.
- Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
- Schedule and perform routine preventative maintenance on all appropriate equipment as directed by Maintenance Supervisor and Property Manager. Update logs as provided.
- Perform turnovers in a timely and efficient manner.
- Perform emergency repairs including corrective and necessary clean-up.
- Change locks and makes keys.
- Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water.
- Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
- Electrical and plumbing (including water lines)
- A/C and heating systems
- Appliances (when applicable)
- Stairs, gates, fences, patios, railings
- Tile, carpet, flooring
- Roofing, gutters, fasteners
- Interior/exterior lights
- Fireplaces, ceiling fans
- Shutters, doors, cabinets, windows, sliding glass doors
- Boiler, gas and electric
- Door locks
- Security systems (where applicable)
- Ceiling and wall leaks
- Dry wall
- Pools areas, tile, jacuzzi, pool furniture
- Report all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
- Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant.
- Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
- Be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
- Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
- Take monthly water consumption readings.
- Possess and/or provide tools necessary to perform all corrective and preventative work. (Exceptions: heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
- Clean-up after repairs or at end of day.
- Be aware of the condition of apartment property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates, leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
- Ensure storage areas remain locked when not in use.
- Promote awareness for safety and security for maintenance staff.
- Provide feedback and follow-up in emergency situations. Provide written Incident/Accident Report.
- Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.